Frequently Asked Questions
Find answers to common questions about Fee Funders loans and services.
About Our Loans
What is a spread payment loan?
A spread payment loan lets you pay for services or products over time instead of all at once. You make fixed monthly payments until the loan is repaid.
How much can I borrow?
Loan amounts typically range from $500 to $100,000, depending on the invoice and your circumstances.
What terms are available?
We offer 3, 6, 9, and 12 month terms. Choose the one that best fits your budget.
What is the interest rate?
Our interest rate is 2.33% per month for personal loans (27.96% p.a.) and 2.33% per instalment for business loans.
Fees & Payments
What fees do you charge?
Loan setup fee: $240. Settlement or early repayment: $195. Dishonoured payment: $25. See our complete fee schedule below. Businesses offering Fee Funders as a payment option do not pay these fees.
Can I repay early?
Yes, you can repay your loan early at any time. A settlement or early repayment fee of $195 applies.
How do I make payments?
Payments are automatically deducted from your nominated bank account on your chosen payment date each month.
What if I miss a payment?
Contact us as soon as possible. We can often arrange alternative payment arrangements. A dishonoured payment fee may apply.
Application Process
How do I apply?
Complete our simple online application form. You will need your personal details, employment information, and details about the invoice you want to pay.
How long does approval take?
Most applications are processed and approved within hours. Some may require additional verification.
What documents do I need?
Typically just your ID, Proof of Address and the invoice you want to pay. We may request bank statements or proof of income in some cases.
Will you do a credit check?
Yes, we conduct a credit check with a credit bureau as part of our responsible lending obligations. We also use Credit Sense, a banking data tool, to review recent bank transactions and assess affordability. Credit Sense is not a credit bureau and does not affect your credit file.
For Businesses
How do I sign up my business?
Complete our business registration form. It is free and takes just a few minutes.
Is there a cost to offer Fee Funders?
No, it is completely free to sign up and offer Fee Funders to your customers.
How quickly will I get paid?
Once the customer's first instalment has been successfully processed and cleared, we pay you the full invoice amount. This is typically around 7–10 days from the time of application.
What if a customer defaults?
Fee Funders manages all customer repayments and collection activity. Once your invoice has been paid, ongoing repayment management sits with us. In the event of a hard default, Fee Funders will pursue recovery of the outstanding amount. Our terms allow for recourse to the business in limited circumstances.
Do businesses pay any fees?
No. There is no cost to sign up or use Fee Funders. All fees and interest are paid by the customer choosing to spread their payments.
Schedule of Fees
Interest
| Standard interest This is charged on an amortising basis for personal loans and a flat basis for business, trust and sole trader loans. | 2.33% per month |
| Default interest This applies while any payment is overdue or while the loan is on an agreed extension due to arrears. | 3.33% per month |
Credit and service fees
| Loan setup fee Charged when your loan starts. Covers assessment, documentation, onboarding and loan administration. | $240.00 |
| Single payment variation Charged if you request a change to the date or amount of a single scheduled payment. | $22.50 |
| Dishonoured payment Charged for each failed or reversed payment. | $25.00 |
| Direct debit mandate change Charged if you change your bank account or cancel your direct debit before your loan is repaid. | $25.00 |
| Payment schedule change Charged if the loan term is extended or the repayment schedule is varied. | $125.00 |
| Settlement or early repayment Charged when your loan is paid out before the end of the agreed term. | $195.00 |
| Loan refinance Charged when your existing loan is closed and replaced with a new loan. | $220.00 |
| Manual payment processing Charged when you make a manual payment instead of paying by direct debit. Not charged on a full early settlement. | $10.00 per payment |
| Statement fee Charged when a statement is requested outside the regular statements we provide. | $25.00 |
| Overpayment refund Charged if you overpay and we refund the excess to you. | $10.00 |
| Courier and hard copy documents Charged when documents are sent by physical mail. | $50.00 |
Default and enforcement fees
| Debt collection lodgement Charged when a loan is placed into hard default and escalated to internal or external debt collection. | $270.00 |
| Caveat lodgement and removal Charged when a caveat is registered and later removed. If legal, registration or enforcement costs exceed this amount, the borrower must also pay all actual reasonable costs incurred. | $1,200.00 |
| PPSR registration Charged when a security interest is registered on the PPSR. | $50.00 |
| PPSR removal Charged when the PPSR registration is removed. | $30.00 |
Important enforcement wording
In addition to the fees listed above, the borrower must pay all reasonable legal, enforcement, registration and recovery costs incurred in enforcing or protecting the lender's rights, including but not limited to solicitors, collection agencies, process servers, valuers, LINZ and court fees.
Still Have Questions?
Our team is here to help. Get in touch and we will answer any questions you have.