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FEE FUNDERS SPREAD PAYMENT LOAN FAQ

Loan FAQ

For business you simply pay a flat interest rate of 2.33% of the funded amount per monthly installment.
Eg. Funded amount x 2.33% = the interest you pay every month you have the loan.

For personal loan funding you pay pay an interest rate of 2.33% per month. (27.96% per annum).
Eg.
$1000 Loan over 6 months = $180.52 monthly payments (inc $83.11 Interest)
$2000 Loan over 6 months = $361.04 monthly payments (inc $166.23 Interest)

See our online calculator for more.

Yes, a one-off $165 setup fee is added to the first payment or spread across all payment (depending on service).  If your application is declined no application fee is charged. The setup fee and amount is detailed in your application documents.

You can choose to spread payment over 3, 6, 9 or 12 months.

Not normally.  We specialise in short term loans, however if your loan is causing you hardship, please contact us to discuss longer terms for repayment.

Yes. You can settle your loan in full at anytime by simply contacting us arranging to do so.

Once a loan is in place, it’s difficult to alter the funding figures, so the easiest way is to start a new loan for the added amount and to have two loans running in parallel.

yes we credit check all customers for verification purposes and for our internal loan qualification procedures.

.With our online loan application is processed and setup ready to go from the moment you press the “submit” button.  We perform background checks shortly after receiving the application. Your first payment won’t be made for 3 days, so we may contact you prior with questions and verification. 

Making Payments

All payments are made via monthly Direct Debit from your bank account.

The first payment starts within 3 days after the signup date and continue monthly after that. You can set this date, when you confirm the loan with us.

Our systems are robust and we have a dedicated Direct Debiting team that manage all payments. The computer system knows when your payment is due and “notices” if it misses.  It will automatically send you a text or email message to say that your payment missed and will give you details on how to catch up and make payment. You can email or call us anytime to discuss the issue on [email protected] or 0800 333 729. Out team will also follow up if you begin to have issues with payments.

Not usually.  We understand that sometimes life happens and we do all we can to work with you to ensure your payments are caught up to date and manageable for you.

Simply contact our Direct Debiting team and they can update it for you to ensure your payments continue uninterrupted.

You will be given full contact details of our Direct Debiting team once your application has been submitted/approved, call us on 0800 333 729, email us [email protected]

We pay the money directly to your invoice supplier within 4 days after your first successful direct debit.

You only pay interest for the months you’ve used the loan.

There is a $125 Settlement Admin Fee payable to cover our processing costs.

General

We can only fund the invoices of businesses who have signed up with us.  If you’d like to fund an invoice from a business that is not yet one of our clients please suggest they contact us on admin@feefunders.co.nz and we’d be happy to show them the benefits of signing with us. (it’s free for them to do so!)… or let us know their details and we’ll follow them up for you.

No please don’t stop payments. Your relationship with service provider (who’s invoice you’re funding) is separate to your funding relationship with us.  If you are unhappy, although unfortunate, that doesn’t negate your responsibility to honour your loan repayments to us.

Eg. Just like a house or car loan, if your car breaks down or your house burns down, it doesn’t cancel your mortgage/car loan.

No, we are not a credit card.  We are structured differently.  Credit Card companies aim for you to have a balance owing for as long as possible (that’s where they make their money!).  We are short term loan providers.  We WANT you to pay your loan off.  It is a specific loan for a specific reason – unlike the open-ended nature of credit cards.

or any personal loans requested of Fee Funders, Government legislation requires us to ensure the loan requested by the consumer is fit for purpose and that the person can afford the loan.

Many companies will require their customers to provide 3 months of bank statements.

Here at Fee Funders we use CreditSense to simply provide us with a report on your bank statements. It’s faster, easier and provides more accurate information while ensuring your privacy and security.

See here for more information.

Aurelium Capital Ltd is committed to being a responsible lending company and is a registered member of the Financial Service Provider Register, as well as the Financial Dispute Resolution Scheme.

AURELIUM CAPITAL LIMITED (FSP1004789) and a Member of

Financial Services Complaints Limited

Level 4, Sybase House, 101 Lambton Quay, Wellington 6011
https://www.fscl.org.nz

Yes we are a Registered Financial Service Provider – AURELIUM CAPITAL LIMITED (FSP1004789)  and a Member of

Financial Services Complaints Limited

Level 4, Sybase House, 101 Lambton Quay, Wellington 6011
https://www.fscl.org.nz

Schedule of Charges

Setup Fee $165.00
The loan setup/admin fee payable when you start the loan
Interest Rate – Business -Flat 2.33% per month
The standard flat interest rate on the loan calculated on the initial loan amount.

Interest Rate – Personal -Standard 2.33% per month.

We talk about 2.33% per month as most of our loans are for periods under 12 months, however the annualised interest rate is 35.40% p.a
 
Interest Rate – Default 2.99% per month
The interest you will pay if you default (do not pay on time). You may be charged this from the time of your first default until your loan is completely up to date.
 
Dishonoured Payment $19.50
This is the charge for having a payment reverse (i.e not enough money in your account)
Single Payment Variation Fee $16.50
Charge for us varying your single payment amount or date
 
Loan Refinance $195.00
When you need to stop the current loan and setup a new one due to additional amount or longer term
Early Repayment Fee $125.00
When you wish to repay your loan to us early and we need to recalculate and produce a settlement statement for you.
Statement Fee $22.50
When you need us to generate a settlement statement for a certain date for you
Additional PPSR Registration Fee $30.00
If we need to secure our loan to you with a registration on the Personal Property Security Register

Debt Collection Lodgement Fee $225.00

If we need to place your debt will a debt collection company.

Caveat Lodgement and Removal $965.00
Should we require to lodge a caveat security against your assets (if your loan is a large amount – or if its a condition of loan approval) or repayment becomes doubtful or you are in formal default 

BUSINESS - SPREAD PAYMENT FOR YOUR CLIENTS FAQ

Funded Amounts & Terms

Your customer can choose to spread payment over 3, 6, 9 or 12 months with us.

We fund fees from $1000 – $25,000.

Yes – we specialise in short-term loans, but some of our Clients required longer terms and we’re happy to help.

No.  There is ZERO cost to you, the business owner.  It is free to sign up with us, and free to use our services.

We make our money from the interest charged on the loan to your customer.  The person who’s spreading payment of your invoice pays the interest – not you.

For business you simply pay a flat interest rate of 2.33% of the funded amount per monthly installment.
Eg. Funded amount x 2.33% = the interest you pay every month you have the loan.

For personal loan funding you pay pay an interest rate of 2.33% per month. (27.96% per annum).
Eg.
$1000 Loan over 6 months = $180.52 monthly payments (inc $83.11 Interest)
$2000 Loan over 6 months = $361.04 monthly payments (inc $166.23 Interest)

See our online calculator for more.

Yes, a one-off setup fee of $165.00 is added to the customers first payment.  (If an application is declined no application fee is charged). The setup fee is included in the customer application.

Yes.  The interest rate and the nominal setup fee are the same regardless of the amount being funded.

Your Customer can settle their loan in full at anytime by simply contacting us and arranging to do so.  Your customer only pays interest for the months they’ve used the loan. We do charge a $125 Settlement fee for early repayment.

The Process

Simply complete and return email our Client Agreement Form.  Your application will be processed within one business day.

** CLICK HERE TO CONTACT US FOR THE APPLICATION FORM **

As much as you need!  Looking after our Clients is important to us and we go above and beyond to ensure that you have all the help and tools that you need.  We want you to use us….. and we know you’ll only use us if you if it’s really quick and easy for you to do so!

We provide tools and marketing materials to help you including:

  • Free Printed Flyers
  • PDF online versions of flyers
  • Fee Funders Logo to use as you wish
  • Quoting software
  • Wording for quotes/invoices/website

It’s EASY and takes you less than 3 minutes online.

Simply log in with your supplied user name and password, complete the quick and easy online form to generate the lending documents. (2 minutes)

With the push of a button the simple and clear paperwork is generated and emailed to your customer for online completion. (It takes them less than 5 minutes for them to complete).

We also have on-line payment portals and customer direct links facilities to make the user experience as seamless as possible.

At all stages you are kept fully informed

Like a Credit Card?

No, we are not a credit card.  We are structured differently.  Credit card companies aim for people to have a balance owing for as long as possible (that’s where they make their money!).  We are short-term loan providers.  We WANT our Customers to pay their loans off.  It is a specific loan for a specific reason – unlike the open-ended nature of credit cards.

The short answer is “no” and here’s why…

We assume you want full payment of your invoice.  Somebody has to pay the interest – and our business model is set up so that your customer, not you, pays for the convenience of using our money to spread payment of your invoice.

If you wish to use “interest free terms” as a sales tool in your business that is something between you and your customer and we don’t get involved.

It gives your customer choices.  Many people may not wish to, or be able to pay your invoice on credit card and having a cost effective, easy spread payment alternative makes good financial sense for the cash flow of both you and them.

Fee Funders is strictly a short term loan facility to cover a specific invoice.

A Specific Loan for a Specific purpose.

Unlike a credit card, which tends to ‘never end’, this is a specific loan for a specific thing, that finishes and is all paid off…which feels much nicer (and is more financially clever)

Security / Mitigating Risk

Yes.  In most cases we credit check customers before agreeing to fund them.  It’s in everyone’s best interest that payments can be made.

On the rare occasion that we refuse an application you will be informed of the refusal and then you can make your decision regarding the work you do for your customer and the payment terms you agree upon.

We will inform you and your customer within two business days of application if your customer fails to meet our lending criteria. 

If an application from your customer is not approved you will be the first to know and we will decide together on advising your customer.

We aren’t taking the risk away from you – you still need to do business with high caliber clients who will meet their payment obligations.

If your client defaults on payments you are liable for the unpaid principal balance…. But only the unpaid principal… not the interest or fees.

The good news is that our procedures minimise the risk of us ever having to exercise our right to recourse.  We do this by:

Our payment options (3/6/9/12 months)- research and experience shows that this is a very “safe zone” for lending.  ie. If we credit check your client today, we can be confident that in 6 months their financial situation will be largely the same…in 9 months, still likely to be similar…. but in 12 months? – all bets are off – it may be a TOTALLY different financial picture.

We credit check most customers – this protects you.

If one of your customers wants to spread payments and a credit check shows up something “iffy” that makes us uncomfortable lending to them – wouldn’t you like to know?

If one of your customers is refused lending because we’re not sure they’ll honour their payment commitments, then you might want to consider your decision to do the work/sell your services to them?

Our Direct Debit system – Direct Debit is great because it puts us in control.

Our Payment monitoring system – we have a specialised team that monitor the payments.  It is seamless and automated.  If a scheduled payment is missed, it is noticed immediately and steps taken to re-schedule the payment.

(Statistically approx. 1% of agreements end up defaulting so it’s very few in the scheme of things)

Most companies find that the benefits outweigh this small risk and they realise that our involvement helps mitigate the risk of non-payment more than if we weren’t involved.

We pay you the full funded amount upon clearance of the customers 1st successful direct debit (the first direct debit is usually within 3 days), and you the Client are are direct debit has cleared (approx 4 days thereafter).

Payments are made by monthly Direct Debit.  The first payment is automatically set to start within 3 working days after the date of application.

If the customer doesn’t proactively make payments, a friendly staff member will phone them and work with them to reschedule the payment.

It is in everyone’s best interests that the lending agreement is honoured so we work with the customer to achieve the win/win in every situation.

We respect the customer during all facets of the process and work closely with them to ensure successful outcomes.

If your customer defaults on payment we do everything in our power to contact and work with your customer to resolve the situation and reschedule the payments. Unsuccessful direct debits accrue a $16.50 fee to the customer.

Only when if we have an obvious potential problem will we bother you and discuss  the best way forward.

It’s in everyone’s best interest that your customer pays as agreed and all care and effort is taken to ensure this happens.

General

Yes, subject to approval.  If you have more than one invoice owing for the same customer you can fund them together in one lump sum. If the Customer is wishing to fund other invoices at a later date, we just to enter into a new loan agreement for this new invoice.

Once a loan is in place, it’s difficult to alter the funding figures, so the easiest way is to start a new loan for the added amount and to have two loans running in parallel.

Rest assured that we treat your customer with the utmost professionalism and respect at all times.  We stake our reputation on it.